Terms & Conditions

Our terms and conditions for ordering online are as follows:

Regular updates of the Terms and Conditions are completed, so please check back on this page from time to time.  Our Privacy Policy and other documents on this website also form part of these Terms & Conditions.

Chocolate Weights

Please note that chocolate weights will vary as all products are all hand made. On a hollow figurine it is impossible to gauge weight accurately.  All our figurines are hand painted inside so colours may vary from their descriptions.

Packaging

Please note that the style of box and ribbon colour may vary according to availability.

Returns

Please note that cho colate cannot be returned, even in the unlikely event that it arrives broken. Every effort is made by our expert packer to wrap each parcel with the greatest care and attention.

Cancellation

To cancel an order please telephone us as soon as possible.  However, if the order has already been despatched we will be unable to cancel it.

Newsletter

We may occasionally produce an email newsletter to keep you informed of website updates, new products, special offers, etc.  Subscription to this service is entirely voluntary and can be cancelled at any time.  Your email address will not be used for any other purpose or shared with any third party.

Complaints

In the event of a complaint please write to us, email us or telephone us.  See the 'Contact Us' page for full details.

Last revision date April 16th 2011